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Welcome to Saseni Digital Printing. These Terms and Conditions (“Terms”) govern your use of our website, products, and services. By accessing or using our website or placing an order with us, you agree to comply with and be bound by these Terms. If you do not agree with any part of these Terms, please do not use our services.
By accessing our website or placing an order, you confirm that you are legally capable of entering into this agreement and that you accept and agree to abide by these Terms. These Terms apply to all visitors, users, and others who access or use the services provided by Saseni Digital Printing.
We reserve the right to modify or update these Terms at any time without prior notice. Any changes will be effective immediately upon posting the updated version on our website. It is your responsibility to review these Terms periodically. Your continued use of our website and services after any modifications constitutes your acceptance of the revised Terms.
Saseni Digital Printing provides a range of digital printing services, including but not limited to:
We strive to offer high-quality products and a seamless experience; however, services may vary based on customization, order volume, and product type.
We accept major credit cards, debit cards, and online payment platforms (e.g., PayPal). All transactions are conducted through secure, encrypted payment gateways. For bulk or ongoing orders, invoicing options may be available upon request.
Prices for our products and services are as listed on our website. All prices are in Kenyan Shillings (KES) unless otherwise stated. Applicable taxes and shipping fees will be added to your order total at checkout. We reserve the right to update our pricing at any time.
We offer both domestic and international shipping. Shipping fees are calculated based on the weight, dimensions, and destination of your order. Expedited shipping options are available for urgent orders, subject to additional fees.
While we strive to meet all delivery deadlines, delivery dates are estimates and not guaranteed. Saseni Digital Printing is not liable for any delays caused by external factors such as courier issues or customs processing.
We take great pride in the quality of our products. If your order does not meet our quality standards due to a production error or defect, please contact us within 7 days of receipt. We will work with you to arrange a reprint or a refund as appropriate.
Due to the personalized nature of many of our products, custom orders and “Design Your Own” products are non-returnable and non-refundable unless there is a confirmed production error. Please review your design proofs carefully before finalizing your order.
Minor adjustments or revisions to your design can be accommodated during the design and proofing stage. Once the printing process has begun, modifications may not be possible. It is your responsibility to ensure that all details of your order are correct prior to final approval.
All content, designs, graphics, logos, and trademarks displayed on our website are the property of Saseni Digital Printing or its licensors and are protected by applicable intellectual property laws. You may not reproduce, distribute, or modify any of our proprietary materials without prior written permission.
When you upload your own designs for printing, you affirm that you own the necessary rights to use and reproduce the design. Saseni Digital Printing is not responsible for any intellectual property disputes that may arise from the use of customer-supplied content.
We value your privacy and are committed to protecting your personal information. Our Privacy Policy, which is incorporated herein by reference, explains how we collect, use, and safeguard your data. By using our website and services, you consent to the collection and use of your information as described in our Privacy Policy.
Our website and services are provided on an “as is” and “as available” basis without warranties of any kind, either express or implied. While we strive for accuracy, we do not guarantee that the information on our website is complete, current, or error-free.
Saseni Digital Printing will not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or related to your use of our website or services, including but not limited to loss of profits, data, or business opportunities.
We are not liable for any delays or failures in performance resulting from circumstances beyond our reasonable control, including but not limited to natural disasters, labor disputes, or interruptions in internet service.
You agree to indemnify, defend, and hold harmless Saseni Digital Printing, its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, or expenses (including reasonable legal fees) arising out of or in any way connected with your violation of these Terms, your use of our services, or your infringement of any intellectual property or other rights of any person or entity.
These Terms shall be governed by and construed in accordance with the laws of Kenya, without regard to its conflict of law provisions. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts located in Nairobi, Kenya.
If any provision of these Terms is found to be invalid or unenforceable, that provision shall be deemed modified to the extent necessary to make it valid and enforceable, and the remaining provisions of these Terms shall remain in full force and effect.
For any questions, concerns, or disputes regarding these Terms or our services, please contact us at:
We are committed to resolving any issues promptly and fairly.
By using our website and placing an order with Saseni Digital Printing, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. Thank you for choosing us as your trusted digital printing partner.
